Question 1

How long will it take to make my pre-ordered wig?

Accepted Answer

Pre-ordered wigs take 10-15 business days to process or make as they are made from scratch upon order confirmation.

Question 2

How long will it take for me to receive my braided wig?

Accepted Answer

Once your wig has been shipped out, please allow 3-5 business days for delivery within Canada or 3-8 business days for orders outside Canada

Question 3

Can I order a custom braided wig?

Accepted Answer

Yes, you can absolutely order a custom wig with color, length, and lace preference. You can also send us your inspiration photos for reference.

If you would like to order a custom braided wig, please send us a DM on IG @swigx_collection or send us an email swigxcollection@gmail.com (swigxcollection@gmail.com)

Question 4

Where are we located?

Accepted Answer

We are located in Canada. However, we ship worldwide!

FAQ