Store Policy

This Privacy & Safety Policy describes how Swigx Collection (“we,” “our,” “us”) collects, uses, and protects your personal information when you visit or make a purchase from www.swigxcollection.com (the “Site”).

Your privacy and safety are our top priorities. We are committed to transparency and compliance with privacy laws, including Canada’s PIPEDA, the EU GDPR, and relevant consumer protection laws.

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1. Information We Collect

We collect personal information that you voluntarily provide when you:

• Create an account or make a purchase.

• Subscribe to our newsletter.

• Contact us via email, chat, or social media.

• Enter promotions or giveaways.

The information may include:

• Full name, billing/shipping address, phone number, and email.

• Payment information (processed securely through Wix Payments, PayPal, or other encrypted third-party gateways).

• Device information, browser type, IP address, and browsing behavior (for analytics and security).

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2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.

• Communicate with you regarding purchases, shipping, or customer service.

• Send promotional emails (only if you’ve opted in).

• Improve our website performance and user experience.

• Prevent fraudulent transactions and enhance security.

We do not sell, rent, or trade your personal information to third parties.

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3. Data Security

Our website is hosted on Wix.com, which provides secure e-commerce infrastructure.

• All payment information is processed through PCI DSS-compliant payment gateways (Wix Payments, PayPal, etc.).

• Wix encrypts your data through SSL (Secure Socket Layer) technology.

• Only authorized team members can access order and customer details, and access is restricted for business use only.

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4. Cookies & Tracking

We use cookies and similar technologies to:

• Keep your cart items saved.

• Remember your preferences.

• Analyze traffic and improve our website.

You can disable cookies in your browser settings at any time, but this may affect site functionality.

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5. Third-Party Services

We partner with trusted third-party providers for:

• Payment processing (e.g., Wix Payments, PayPal, Stripe)

• Shipping & logistics (e.g., Canada Post, USPS, DHL)

• Analytics (e.g., Google Analytics, Meta Pixel)

Each provider has its own privacy policy governing the use of your information. We encourage you to review them.

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6. Your Rights

Depending on your location, you may have the right to:

• Access and request a copy of your data.

• Request correction or deletion of your data.

• Withdraw consent for marketing communications.

To exercise these rights, email us at swigxcollection@gmail.com

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7. Data Retention

We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.

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8. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our business or legal obligations.
The latest version will always be available at www.swigxcollection.com/policies.

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9. Contact Us

If you have any questions or concerns about your privacy or data security, please contact:
📩 swigxcollection@gmail.com
🕒 Response time: 1–2 business days